Customer Service Courses in Sydney

Customer Service short courses, open to everyone.

Learn effective customer service with our Customer Service courses in Sydney.

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the guest”. Customer service concerns the priority an organisation assigns to customer service relative to components such as product innovation and pricing. In this sense, an organisation that values good customer service may spend more money in training employees than the average organisation or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organisation’s ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organisation.

We’ve been meeting the learning and education needs of the community since 1965 and are backed by the expertise of the University of Newcastle and carefully selected educators who are industry experts in their field. They bring firsthand experiences and knowledge to your learning experience, incorporating cutting-edge practices from diverse industries, sectors, and organisations. Our courses help you to develop your skills and knowledge, whether it be for professional development or personal interest. Our learning experience is the opportunity to make powerful connections by networking with other participants and our courses are continually updated to remain current, relevant and of superior quality. With courses that cover such a diverse range and designed for all stages of life, you’re sure to learn new skills and discover new ideas – hundreds of short courses make it all possible with the University of Newcastle, Sydney Campus.

Customer Service Courses in Sydney
Course Features

Available Customer Service courses

Customer Service Courses

CourseNext Available
Customer Service CourseMon 1 Jul 2019
Customer Service Course
Customer Service Course Customer Service short courses in Sydney, open to everyone. Learn effective customer service with our Customer Service courses in Sydney. Learn Customer Service with our Customer Service courses in Sydney - short courses open to everyone. Related courses Sales Techniques Course In today’s Global business world the customer is still the most important factor affecting the success of a business. The customer service you and your team provide plays a pivotal...
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The University of Newcastle, Sydney Campus is a leading provider of short courses in Australia, with industry qualified and experienced educators that bring up-to-date real-world skills directly to the classroom.