Team Management Course

Team Management Course

Team Management short courses in Sydney, open to everyone.

Develop cohesive leadership while building trust in your teams with our Team Management courses in Sydney.

Learn to manage teams effectively with our Team Management courses in Sydney - short courses open to everyone.

In a globalised, competitive market, having cohesive and productive teams may be the difference between success and failure. Effective team management is an essential element of organisational achievement. Teams that integrate company and departmental goals with agility, creativity and with customer centricity at their core, are productive, resilient and successful. Your role as manager is now more crucial than ever. Team management has evolved, requiring individuals to be dynamic and inspire their people to reach their potential. This course is designed to cement team management skills during an introductory bootcamp, to establish a skills baseline, self-awareness and success. Additionally, this team management course will focus on trends that will elevate the performance of your staff by introducing concepts and skills that contribute to effective problem solving, innovation and achieving the needs of the business. The concepts and skills gained in this team management course will help you to be a more effective people leader and lead teams for success.

Learning Outcomes

At the completion of this team management course you will be able to:

  1. Improve your leadership skills through increased self-awareness.
  2. Implement management strategies to improve productivity, effectiveness and cohesion.
  3. Integrate organisational goals into your team’s daily tasks.
  4. Communicate effectively with your teams to promote increased productivity and cohesiveness.
  5. Analyse and apply current team management strategies: creative thinking; design thinking, and problem solving.

Course Content

This team management course will cover the following topics:

Team Management

  • Defining team management.
  • Managing a team effectively.
  • Integrating organisational goals to team outcomes.

Barriers to Managing Teams Effectively

  • Barriers that reduce team effectiveness, such as:
    • unclear expectations.
    • lack of collaboration.
    • detecting personal agendas.

Managing Teams and Communication Skills

  • Understanding team communication – a brief review.
  • Barriers to effective communication including:
    • understanding our assumptions
    • setting unclear expectations
    • inadequate listening skills.
  • Conflict resolution – an essential team management skill.

Influencing your Team

  • The importance of influencing for effective team management?
  • Influencing strategies and skills – Managing up, down and sideways for team success.

Creative Thinking

  • Creative thinking and why is it important in the current business climate?
  • Approaches to creative thinking including:
    • brainstorming.
    • mind-mapping.
    • 5Ws and 1H.
    • reframing.

Problem Solving

  • Using creative thinking as the basis for problem solving.
  • Expand on strategies that promote teamwork and collaboration.
  • Risk management – evaluate the Risk Management Cycle.
  • Identifying your decision making style.
  • Analysing the Decision-Making Ladder.

Design Thinking

  • Defining Design Thinking.
  • Discuss the Design Thinking principles: Empathise, Define, Ideate, Prototype and Test.
  • Promoting Design Thinking in the work place.
  • Applications for Design Thinking within your team.

Putting it all together

  • Connecting team management with creative thinking, problem solving and design thinking in a simulated group project.

Intended Audience

This course is suitable for team leaders, team managers or supervisors who are seeking to improve their team management skills. This management course is also suitable for young professionals who are aspiring to move into a team management role.

Delivery Style

This course will be delivered as an interactive workshop consisting of an instructor-led lecture, group and individual activities. This training approach allows you to work through concepts introduced by the instructor in an application-focused teaching environment. You will challenge your understanding of the concepts and consider their application once back in your individual workplace.

Course Prerequisites

This course has no prerequisites and is open to all members of the public.

About your instructor

Andrew Vitalis

Andrew Vitalis

Hermann Certified Practitioner

Andrew Vitalis is a learning and development professional who partners with CEOs, executives and individuals to develop tailored learning experiences that maximise outcomes by moving from the theoretical to the practical.

With diverse industry experience and over 25 years frontline customer experience, Andrew brings a deep understanding of sales and customer experience and knows how to challenge thinking, creating a learning environment that fosters collaboration and thought leadership.

Partnering with the National Gallery of Victoria, Andrew guided frontline staff through change management and achieved a positive cultural change within the organisation. In conjunction with Readygrad, Andrew delivered graduate and intern training for National Australia Bank, assisting those new to the workforce, to transition from studies to corporate life. He also delivered the University of Sydney/Jobsmart programs, focusing on core-skill development including teamwork, presentation and communication skills. His collaboration with Woolworths, resulted in the creation and implementation of customer service and systems training to their new customer contact centre teams, which saw enhanced and consistent service delivery, the implementation of streamlined processes and effective team work skill development. Andrew has worked extensively with Qantas, designing, developing and delivering programs for customer facing teams.

Holding a Bachelor of Adult and Vocational Education, Andrew is also a certified Herrmann Brain Dominance Instrument (HBDI) practitioner, adding additional perspective and further enhancing the learner experience and course outcomes.


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Training for groups of employees

Learn more about enterprise training for organisations.

Employer Sponsorship

Employer sponsorship

Your employer may be willing to pay for your course. Find out more.

Course Features

Available classes for Team Management Course

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The University of Newcastle, Sydney Campus is a leading provider of short courses in Australia, with industry qualified and experienced educators that bring up-to-date real-world skills directly to the classroom.