Stakeholder Management Course

Stakeholder Management Course

Project Management courses in Sydney. Achieve goals and lead your projects to success.

Enhance your ability to lead teams and analyse complex problems with a project management course. Learn Project Management with Project Management courses in Sydney – short courses created for you by the University of Newcastle.

Effective stakeholder engagement is essential to ensuring the successful implementation of any project, initiative or operation and this stakeholder management course will ensure that you have the right tools to identify and plan how to consult and communicate with your key stakeholders. This stakeholder management course will breakdown the stakeholder engagement process and illustrate the key elements required in order to build stakeholder trust and the stakeholder support required to achieve desired outcomes.


This stakeholder management course partially satisfies the training requirements for Project Management Institute’s Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)® certification. This stakeholder management course offers 6.5 hour of professional development training that can contribute towards your prerequisite hours for certification.

Learning Outcomes

At the completion of this stakeholder management course you will be able to:

  1. recognise that stakeholders are different and have different goals and agendas.
  2. develop a structured approach to identifying and analysing stakeholders.
  3. develop a stakeholder engagement plan.
  4. manage stakeholder engagement.
  5. monitor stakeholder engagement.
  6. improve stakeholder engagement through targeted and improved communication planning.
  7. assess stakeholder satisfaction (via honest feedback) and lessons learned.

Course Content

This stakeholder management course will cover the following content:

Introduction to Stakeholder Management

Identifying Stakeholders

  • Types of stakeholders.
  • Techniques to identify stakeholders.
  • The Stakeholder Register.

Planning how to manage the Stakeholder engagement

  • Have you met all of your stakeholders? If not, why not?
  • Meeting the stakeholders and assess.
  • Determining stakeholder support for the project or initiative .
  • Techniques to “manage” the engagement with specific stakeholders.
  • Planning how to “manage” the specific stakeholders.
  • The Stakeholder Management Plan.

Managing the Stakeholder engagement

  • Executing your Stakeholder Management Plan
  • How do changes in stakeholders affect your work?

Monitoring stakeholder engagement and communication

  • The quiet stakeholder.
  • Communications methods, tools & techniques

Wrap-up and close

  • Stakeholder satisfaction
  • Lessons learned from the initiative, project etc.
  • Area for improvement

Intended Audience

This stakeholder management course is designed for individuals who wish to learn more about stakeholder management principles. It particularly suits participants who are either managing, running or contributing to projects or organisational initiatives designed to deliver organisational objectives.

For those who are looking for a project management course, you may be interested in our Project Management Course for Non-Project Managers or Project Management Course: The Master Guide courses.

Delivery Style

This stakeholder management course will be delivered as an interactive workshop consisting of an instructor-led lecture, group and individual activities. This training approach allows participants to work through concepts introduced by the trainer in an application-focused teaching environment. Participants will challenge their understanding of the concepts and consider their application once back in their individual workplace.

Course Prerequisites

This stakeholder management course has no prerequisites and is open to all members of the public.

Course Features

Available course dates

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