Microsoft Outlook Course: Level 1 (Beginners)

Microsoft Outlook Course: Level 1 (Beginners)

Short courses in Sydney, open to everyone.

Organise your inbox and simplify your life with our Microsoft Outlook courses in Sydney.

Microsoft Outlook is the professional email and calendar app that helps you stay on top of what matters. Learn Microsoft Outlook with our Microsoft Outlook courses in Sydney – short courses open to everyone.

This Microsoft Outlook course is a beginner’s Outlook course and aims to give you a thorough grounding in the basics of working with Microsoft Outlook before attempting more advanced features covered in Microsoft Outlook Course: Level 2 (Advanced). The skills and knowledge acquired in this Microsoft Outlook course are sufficient to be able to send and receive emails, schedule appointments and maintain contact details information.

Learning Outcomes

At the completion of this Microsoft Outlook course you should be able to:

  1. Understand some of the more basic email concepts.
  2. Start Microsoft Outlook and navigate its key features.
  3. Create and send email messages.
  4. Receive emails in your Inbox and then work with them.
  5. Competently work with file and item attachments within email messages.
  6. Work with message flags and reminders.
  7. Work effectively with junk email.
  8. Work with the Calendar feature.
  9. Create and work with contacts.
  10. Create and work with tasks.
  11. Obtain help for Outlook whenever you need it.

Course Content

The following content will be covered in this Microsoft Outlook course:

Email Concepts

  • How Email Works.
  • Email Addresses.
  • The Benefits of Email.
  • Email Etiquette.
  • Emails and Viruses.
  • Digital Signatures.

Getting Started With Microsoft Outlook

  • Understanding Outlook.
  • Starting Outlook From the Desktop.
  • Common Outlook Screen Elements.
  • Using the Ribbon.
  • Using Ribbon KeyTips.
  • Showing and Collapsing the Ribbon.
  • Understanding the Backstage View.
  • Accessing the Backstage View.
  • Understanding the Quick Access Toolbar.
  • Adding Commands to the QAT.
  • Navigating to Outlook Features.
  • Sneaking a Peek.
  • The Folder Pane.
  • The To Do Bar.
  • The Mail Screen.
  • The Calendar Screen.
  • The People Screen.
  • The Tasks Screen.
  • The Notes Screen.
  • The Outlook Today Screen.
  • Changing the Office Theme.
  • Exiting Outlook.

Sending Email in Microsoft Outlook

  • Email in Outlook.
  • How Outlook Mail Works.
  • Composing an Email Message.
  • The Message Window.
  • Creating a New Message.
  • Checking the Spelling.
  • Adding an Attachment to a Message.
  • Adding Importance.
  • Requesting Message Receipts.
  • Sending the Message.
  • Creating an AutoSignature.
  • Using an AutoSignature.
  • Removing an AutoSignature.
  • Sending a Courtesy Copy.
  • Sending a Blind Copy.

Receiving Email in Microsoft Outlook

  • Understanding the Inbox.
  • Retrieving Email.
  • Opening an Outlook Data File.
  • Adjusting the Message View.
  • Previewing Messages.
  • Arranging Messages.
  • Reading Messages.
  • Opening Several Messages.
  • Understanding Conversation View.
  • Navigating Messages in a Conversation.
  • Replying to a Message.
  • Replying to a Message in a Conversation.
  • Replying to All Messages.
  • Replying Without the Original Message.
  • Adding Comments to Replies.
  • Getting Replies Sent to Another Address.
  • Forwarding Messages.
  • Finding Related Messages.
  • Ignoring Conversations.
  • Marking Messages as Unread.
  • Understanding Clutter.

Working With Attachments in Microsoft Outlook

  • Understanding File Attachments.
  • Inserting a File Attachment.
  • Attaching Other Outlook Items.
  • Previewing Attachments.
  • Saving a File Attachment.
  • Opening a File Attachment.

Flagging Messages in Microsoft Outlook

  • About Flags and Reminders.
  • Flagging Messages in the Message List.
  • Sending a Message With a Flag.
  • Adding a Reminder to Your Messages.
  • Changing the Default Quick Click Flag.
  • Removing a Flag.

Microsoft Outlook Junk Email

  • Spamming and Junk Email.
  • Phishing and Junk Email.
  • Understanding Junk Email Options.
  • Marking Messages as Junk Mail.
  • Marking Messages as Safe.
  • Managing the Senders Lists.
  • Importing a Blocked Senders List.
  • Exporting a Blocked Senders List.
  • Deleting Junk Email.

Working With the Microsoft Outlook Calendar

  • Accessing the Calendar.
  • Changing the Calendar Arrangement.
  • Displaying Specific Dates.
  • Navigating Within a Calendar.
  • Changing the Current View.
  • Creating a Second Time Zone.
  • Removing a Time Zone.
  • Creating a New Calendar.
  • Working With Multiple Calendars.
  • Deleting a Calendar.
  • Sharing Calendars.
  • Understanding the Weather Bar.

People in Microsoft Outlook

  • Understanding People View.
  • Understanding the Contact Form.
  • Viewing Your Contacts.
  • Creating a New Contact.
  • Entering Contact Details.
  • Editing Contact Details.
  • Inserting a Contact Picture.
  • Adding Contacts to an Existing Company.
  • Printing Contact Details.
  • Deleting an Unwanted Contact.
  • Recovering a Deleted Contact.

Microsoft Outlook Tasks

  • Tasks and the To-Do List.
  • Creating Tasks.
  • Changing Task Views.
  • Sorting Tasks.
  • Working With Tasks.
  • Deleting Tasks.
  • Printing a Task List.

Getting Help for Microsoft Outlook

  • Understanding How Help Works.
  • Using Tell Me.
  • Accessing the Help Window.
  • Navigating the Help Window.
  • Using Google to Get Help.
  • Using Smart Lookup.
  • Printing a Help Topic.

Intended Audience

Providing comprehensive and thorough coverage of the basics of using Microsoft Outlook, this Outlook course is ideal for new or existing users seeking to learn Outlook tasks outlined in the course content.

Delivery Style

This Microsoft Outlook course is presented as a practical, instructor-led computer-based course in a Microsoft Windows environment. You’ll have dedicated access to a computer exclusively for your use so you can follow instructor training and work through examples.

Course Prerequisites

This Microsoft Outlook course assumes little or no knowledge of Microsoft Outlook. You should be familiar with the basic functions of a computer operating system such as navigating the environment using a mouse and keyboard, starting applications, copying and pasting objects, formatting text, creating folders, opening files, saving files, familiarity with the accessing the Internet and use of common web browsers. If you do not have these skills, we recommend attending the Basic Computer Skills Course before attempting this course.

Get $25 off

Get $25 off

Receive a $25 gift voucher to use toward your first enrolment.

Discounts

Discounts

Available for alumni, concession cardholders, seniors, staff and students.

Employer Sponsorship

Employer sponsorship

Your employer may be willing to pay for your course. Find out more.

Payment

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Training

Training for groups of employees

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CorporatePass

Self service enrolment for organisations

CorporatePass enables you to enrol participants with deferred payment.

Course Features

Available dates for Microsoft Outlook Course: Level 1 (Beginners)

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