Human Resources (HR) Course

Human Resources (HR) Course

Human Resources courses in Sydney, open to the general public.

Learn Human Resources with our Human Resources courses in Sydney.

This Human Resources (HR) course will equip line managers with a broad range of human resources skills for use in everyday working situations. These skills can be applied directly to commercial, government, institutional and not-for-profit sectors and are suitable for organisations of all sizes. In this Human Resources (HR) course you will learn how to resolve the many, varied, human resource issues facing today’s workplace. This includes emerging considerations pertaining to diversity and inclusion, attending to grievances, bullying and harassment claims, industrial relations and union negotiations, mediation and managing workplace misconduct. We will consider the wide range of legal issues that arise throughout the employment lifecycle.

The Human Resources (HR) course will also cover broader strategic human resource issues involving workforce planning and organisational development, attracting and retaining the right talent, becoming an employer of choice and developing workplace policies.

Learning Outcomes

At the conclusion of this Human Resources (HR) course, you will have the skills to resolve many of the common HR issues facing today’s workplace. You will be equipped in handling each of the above issues directly and also for briefing Human Resources staff for support, where needed. You will be able to make considered judgements as to how best to deal with HR issues and plan strategically for better utilising and retaining your human resources.

Course Content

The following content will be covered in this Human Resources (HR) course:

Reactive HR interventions

  • Attending to grievances, in accordance with employment law.
  • Resolving grievances and establishing goodwill.
  • Mediation techniques for settling differences between parties.
  • Developing negotiation skills for resolving conflict.
  • How to manage predatory behaviour and harassment.
  • How to deal with bullying claims.
  • Responding to Industrial Relations issues and negotiating with unions.

Pro-active HR interventions

  • As societal views evolve, ensuring your organisation is embracing the latest trends in diversity and inclusion when hiring staff and for enabling proper workplace relations.
  • Developing policies for dealing with workplace misconduct.
  • Preparing policies using ISO31000 risk management framework.
  • Updating WHS requirements.
  • Writing HR policies that align with current industry best practice.
  • Offering each team member a career development plan.

Strategic HR considerations

  • Liaising with relevant stakeholders for planning your workforce requirements – job analysis, observations and interviews.
  • Attracting and retaining the right talent.
  • Organisational development considerations and becoming an Employer of Choice.
  • Accessing employment law for dealing with HR issues throughout the employment lifecycle.

Intended Audience

This Human Resources (HR) course is suitable for anyone who is seeking to develop their HR skills. This Human Resources (HR) course has been designed for professionals at all stages of their career from diverse sectors, including public and private enterprise, as well as institutions and not-for-profit organisations. Post-graduate students seeking a more practical understanding of HR Management will also benefit from this highly practical course.

Delivery Style

This Human Resources (HR) course will be delivered as an interactive workshop consisting of an instructor-led lecture, group and individual activities. This training approach allows participants to work through concepts introduced by the instructor in an application-focused teaching environment. Participants will challenge their understanding of the concepts and consider their application once back in their individual workplace.

Course Prerequisites

This Human Resources (HR) course has no prerequisites and is open to all members of the public.


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Course Features

Available dates for Human Resources (HR) Course

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