Small Business Course

Small Business Course

Short courses in Sydney, open to everyone.

Develop the skills you need to grow your business with our Small Business courses in Sydney.

Learn Small Business with our Small Business courses in Sydney – short courses open to everyone.

This Small Business course will provide you with the fundamental knowledge required to plan, start and build a small business, whether at home, online, or on the ‘high street’. A successful small business requires a robust purpose, plan, and risk appetite, strong budgeting, sales and marketing strategies, and an entrepreneurial mindset and commitment to innovative practice. In this Small Business course you will explore how new business ideas fit into the market and consider fundamental risks and business structures, and how to manage them effectively. This practical Small Business course will cover key principles of good business as well as practical business functions such as, pricing and break-even scenarios and product/service selection and development.

Learning Aims

This Small Business course aims to assist you to:

  1. Choose the right structure and format for your small business e.g. online, working from home, larger scale investment.
  2. Assess and effectively develop a business opportunity.
  3. Prepare your business plan.
  4. Manage the financial and legal aspects of establishing and running a small business.
  5. Apply best practice in sales and marketing for maximising the return from your business investment.
  6. Manage customer relations and business operations.

Learning Outcomes

This Small Business course will place you in a strong position to effectively establish and manage a small business by applying best practice business principles. The content will be delivered in a way tailored to your individual needs so that you leave the course with a set of practical steps as part of an action plan for enabling their own business success.

Course Content

This Small Business course will cover the following content:

Assessing the viability of your business opportunity

  • Estimating demand.
  • Calculating start-up costs.
  • Doing a reality check.
  • Assessing whether to buy an existing business.

Structuring your small business

  • Choosing between different legal structures.
  • Determining your business or trading name.

Establishing your shop-front

  • Online versus physical presence.
  • Home business.
  • Establishing an independent premise for your operations.
  • Managing employees and key HR essentials.

Financial modelling for your business

  • Book-keeping principles, GST, BAS reporting requirements.
  • Cash vs. accrual accounting.
  • Profit & Loss, Balance Sheet and Cash Flow.
  • Forecasting & budgeting.
  • Financial metrics.
  • Debt v equity financing.

Applying for a business loan

  • Capital expenditure proposal.
  • Short-term loan.
  • Different forms of finance.

Developing a business plan

  • Structure.
  • Case study example.
  • Template for completion.

Sales & marketing principles

  • How to “pull” your customers through an effective marketing approach.
  • Establishing an online presence.
  • A disciplined sales approach for “pushing” your product or service.
  • Prospecting and working from referrals.
  • Qualifying your customers.
  • Handling objections and closing the sale.

Monitoring business performance

  • KPIs.
  • Establishing milestones.
  • Post-evaluation.
  • Where to obtain further assistance.

Intended Audience

This Small Business course has been designed for entrepreneurs, prospective small business owners, those interested in establishing a home or online business or those preparing to purchase an established business. The course is suitable for those who are seeking greater understanding in the essential ingredient for establishing and positioning their business for success.

Those responsible for developing new initiative within an established organisation or business owners seeking to build an entrepreneurial mindset may be interested in our Entrepreneurship and Business Development Course.

Delivery Style

This Small Business course will be delivered as an interactive workshop consisting of an instructor-led lecture, group and individual activities. This training approach allows you to work through concepts introduced by the instructor in an application-focused teaching environment. You will challenge your understanding of the concepts and consider their application once back in your individual workplace.

Course Prerequisites

This customer service skills course has no prerequisites and is open to all members of the public.

John Scott applies the latest advanced practices in the fields of business, leadership, organisational psychology, analytics and engineering to educational delivery. He has been involved in management and training for more than 30 years. He has held senior corporate and general management positions for multinationals across a range of industries, both in Australia and overseas.

Today as a global management consultant working across all continents, John captures the most recent thinking and practices in the short courses he teaches at University of Newcastle. John is multi-disciplinary, being degree qualified in business, psychology and statistics. He is also an accredited lean engineering practitioner. He has spent the last 15 years designing courses for a range of leading public universities in Australia, as well as one of the world’s largest private universities headquartered in USA. With this background, he brings to UoN the most up to date short courses for equipping and developing today’s modern professional in the world’s leading practices.

Get $25 off

Get $25 off

Receive a $25 gift voucher to use toward your first enrolment.



Available for alumni, concession cardholders, seniors, staff and students.

Employer Sponsorship

Employer sponsorship

Your employer may be willing to pay for your course. Find out more.


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Training for groups of employees

Learn more about enterprise training for organisations.


Self service enrolment for organisations

CorporatePass enables you to enrol participants with deferred payment.

Course Features

Available dates for Small Business Course

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